florivya.in

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Untitled design (38)

Privacy Policy – florivya.in

At florivya.in, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By accessing florivya.in, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or register on our website, we collect:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely via third-party payment gateways)

b) Automatically Collected Information

When you browse florivya.in, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

c) Payment Information

We do NOT store your full payment details.
All payments are securely processed through trusted gateways like Razorpay.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate order updates via email/SMS

  • Improve user experience on our website

  • Provide customer support

  • Detect and prevent fraud or misuse

  • Personalize offers, notifications, or marketing (only with your consent)

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Enhance browsing experience

  • Analyze user activity to improve services

You can disable cookies through your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell or rent your personal information to any third party.

We may share your data only with:

  • Courier partners (for delivering your order)

  • Payment gateways like Razorpay (for secure transactions)

  • Service providers who help operate the website (under strict confidentiality)

  • Legal authorities, if required by law

All third parties are obligated to protect your information.

5. Data Security

We take strong measures to protect your personal data:

  • SSL encryption

  • Secure servers

  • Restricted access to sensitive information

  • Regular monitoring of security systems

However, no online platform is 100% secure. By using our website, you accept this risk.

6. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to update or correct incorrect information

  • Request deletion of your data (if not needed for legal or order-related reasons)

  • Opt-out of marketing communications anytime

For any such request, email us at support@florivya.in

📞 Customer Support: +91 96258 62051